Terms and Conditions

1. About these terms

These terms are an agreement between you and Skymize Software Private Limited (“we”, “us”), the company that owns and runs Vivaah Patra at vivaahpatra.com. By using the website, creating an invitation or buying a plan, you agree to these terms. If you do not agree, please do not use the service.

2. What the service is

Vivaah Patra lets you create a digital wedding invitation from one of our designs, add your names, functions, venue and other details, and share it as a link. Guests open the link in a browser and can reply (RSVP). Planners, studios and card shops can buy a partner plan to make invitations for their clients.

3. Who can use it

You must be at least 18 years old and able to enter into a contract under Indian law. If you use the service for a business, you confirm that you are authorised to act for it.

4. Your account

You sign in with your mobile number and a one-time code. You are responsible for keeping your phone and codes safe and for everything done through your account. Tell us promptly if you think someone else has used it.

5. What you put on your invitation

You are responsible for the names, text and details you enter, including details about other people such as family members and guests. You confirm that:

• the information is accurate and you have the right to use it;
• you have the agreement of the people whose names or details you add, including guests you invite by name;
• nothing you enter is unlawful, defamatory, obscene, hateful, misleading, or infringes anyone’s rights.

You keep ownership of what you enter. You give us permission to store and display it so that the invitation works. We may remove or disable an invitation that breaks these terms or the law.

6. Prices, GST and payment

Each design has its own price, shown on the website before GST. GST at the rate in force is added on the billing page, and the total you pay is shown there before you confirm. Payments are handled by our payment partner; we do not store your card or bank details. An invitation is published only after payment succeeds.

7. Refunds

All purchases are final. A refund is given only when you have been charged twice for the same purchase by mistake. The full rules are in our Refund Policy, which is part of these terms.

8. How long an invitation stays online

A published invitation stays online for 12 months from the day it is published. You can edit its details during that time. After that it may be taken offline. We may change this period for invitations published in future.

9. Partner plans

A partner plan is paid for one month at a time and does not renew automatically. Each plan allows a set number of new invitations in its month, as shown when you buy it. Invitations already published for your clients stay online for their full term even if you do not continue the plan. What you charge your own clients is your decision, and your dealings with them are your responsibility.

10. Our designs and website

The designs, artwork, animations, music, text and software on Vivaah Patra belong to Skymize Software Private Limited or its licensors. Buying an invitation gives you the right to use that design for your own invitation on our service. You may not copy, download for reuse, resell, reverse-engineer or imitate our designs or website, or use automated tools to collect content from it.

11. Acceptable use

You agree not to misuse the service: for example by trying to break its security, overloading it, sending spam through invitations or RSVP forms, impersonating someone else, or using it for anything unlawful.

12. Availability and changes

We work to keep the service running, but we do not promise it will be free of interruptions or errors. We may update, change or withdraw features and designs. Delivery of links and messages through services such as WhatsApp, SMS, maps or calendars depends on those services and is outside our control.

13. Limits on our liability

To the extent the law allows, we are not liable for indirect or consequential loss, including loss arising from a guest not receiving or opening an invitation, wrong details entered by you, or events outside our control. Our total liability for any claim relating to a purchase is limited to the amount you paid us for that purchase. Nothing in these terms removes rights you have under consumer protection law that cannot be excluded.

14. Ending use of the service

You may stop using the service at any time. We may suspend or end access where these terms are broken, where the law requires it, or to protect other users. Amounts already paid are not refunded on suspension for a breach of these terms.

15. Changes to these terms

We may update these terms. The date at the top shows the latest version. Continuing to use the service after a change means you accept the updated terms.

16. Governing law

These terms are governed by the laws of India. Subject to any rights you have as a consumer, the courts at Sehore, Madhya Pradesh have jurisdiction over any dispute.

17. Contact

Skymize Software Private Limited
Gwali Road, Jawar, Metwada, Ashta, Sehore, Madhya Pradesh, 466118, India