Privacy Policy

1. Who we are

Vivaah Patra (vivaahpatra.com) is owned and run by Skymize Software Private Limited. This policy explains what personal information we collect, why, and the choices you have. We handle personal data in line with Indian law, including the Digital Personal Data Protection Act, 2023.

2. What we collect

• From people who create invitations: your mobile number (to sign in with a one-time code); the names of the couple and, if you add them, of parents; wedding dates, times, venues and functions; any notes you write for the invitation.
• From guests: if a guest replies to an invitation, their name, whether they are attending, how many are coming and which functions. If the host invites guests by name, the host gives us those names.
• From partners: business name, city, contact name, email and, if given, GSTIN, for the account and invoices.
• Payments: the amount, status and reference of each payment. Card, UPI and bank details are entered with our payment partner and are not stored by us.
• Technical information: the internet address (IP) and browser details your device sends when it opens a page, used for security and to limit abuse of forms, and how many times an invitation has been opened.

3. Cookies

We use a small number of cookies that the service needs to work: to keep you signed in, to remember your language, and to remember an invitation you are still building. We do not use advertising cookies.

4. How we use information

• to create, show and host invitations and collect replies for the host;
• to sign you in and keep your account secure;
• to take payments and issue invoices;
• to answer your questions and send messages about your invitation or plan;
• to prevent misuse and meet legal and tax obligations.

We do not sell personal information, and we do not use it to advertise other companies’ products to you.

5. Invitations are public links

An invitation opens for anyone who has its link. The names, dates and venue on it are therefore visible to whoever the link is shared with or forwarded to. Please put on an invitation only what you are comfortable sharing in that way. Guest replies are visible to the host of that invitation, not to other guests.

6. Who we share information with

We share personal information only with service providers that help us run Vivaah Patra, and only as needed for that work: our website hosting provider, our payment partner, and the provider that delivers one-time codes and messages. Invitation pages load fonts from Google Fonts, and the map and calendar buttons open Google services, which receive standard technical information from your browser when used. We may disclose information where the law requires it.

7. How long we keep it

Invitation details and guest replies are kept while the invitation is online (12 months from publishing) and for a reasonable period afterwards, unless you ask us to delete them sooner. Payment and invoice records are kept for as long as tax and accounting law requires.

8. Keeping information safe

We use reasonable technical and organisational measures to protect personal information, including encrypted connections and storing one-time codes and passwords only in protected form. No online service can promise complete security, so please also keep your phone and codes safe.

9. Your choices and rights

You can edit your invitation details at any time from your dashboard. You may ask us for a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, or withdraw consent for future use. A guest can ask the host, or us, to remove their reply. To make a request, write to us at the address below. We may need to confirm it is really you before acting.

10. Children

The service is meant for adults. We do not knowingly collect personal information from anyone under 18 as an account holder.

11. Changes to this policy

We may update this policy. The date at the top shows the latest version, and significant changes will be shown on the website.

12. Questions and complaints

For any question, request or complaint about privacy, contact our Grievance Officer at:

Skymize Software Private Limited
Gwali Road, Jawar, Metwada, Ashta, Sehore, Madhya Pradesh, 466118, India